In the age of new technologies, it’s to a company’s advantage to equip itself with an effective tool for improving customer follow-up. Focused on automating activities, collection software offers multiple advantages for companies: savings, time savings, infallible processes, etc. To be effective and perform its functions properly, this software must have certain features. Without further ado, here are the key features of good collection software.
What is collection software?
Collection software, as you can see on covline.com, is a tool for automating collection procedures within a company. The primary use of such software is to facilitate the management of reminders to debtors. Thanks to its use, the company engages in a procedure that enables it to achieve greater efficiency in debt collection. To achieve this, the software must have certain functionalities
Key features of collection software
Collection software features include :
the dashboard ;
the customer file ;
forecasting cash receipts ;
automated dunning scenarios ;
email reporting.
We also offer online payment.
The dashboard
Good collections software is more than just a dunning automation tool. It can also be used to monitor outstanding receivables. The dashboard is therefore essential.
The customer file, a key feature of collection software
Sound cash management requires simple access to payor profile information. In this case, the customer file is a very useful feature.
Forecasting cash receipts
For a good management of the company’s finances, it is essential to have a long-term visibility of the payments to be collected. That’s why you need to pay special attention to cash flow forecasting when choosing collection software.
Automated reminder scenarios
Automated dunning scenarios are another feature of collection software. This feature automates a company’s dunning activities to save its associates’ time.
Email reporting
Another key feature of good debt collection software is email reporting. This enables rapid transmission of information. It also enables information to be shared between all the company’s departments.
Online payment
The online payment system is the basic functionality of good collection software. It helps reduce payment times. By simplifying payment, customers are more likely to pay their bill on first demand.
Aston Cash Collection currently offers all these features, so don’t hesitate to make an appointment directly with one of our sales representatives to find out more by clicking here.
Source : https://www.entrepriselyon.com/quelles-sont-les-fonctionnalites-cles-dun-bon-logiciel-de-recouvrement/
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